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 Although modern security systems are inherently reliable, there are several items that require periodic maintenance to keep the system functioning properly.
Our Technical Support representatives can assist you in performing this maintenance yourself or can schedule a service call by one of our local service dealers. Primarily, the maintenance areas which you can do yourself involve the replacement of batteries which provide backup to your system panel and power remote wireless devices. In addition, Technical Support can walk you through system tests and certain code changes such as exit delays. Contact a Technical Support representative at 866-882-3872 between the hours of 7am and 7pm (Central Time Zone) on Monday through Friday and from 8am until 5pm on Saturday.
Your User Manual will describe the steps necessary to perform some maintenance on your system. If you need a replacement manual, you may download one by going to the User Manual page on this website.
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