|
 It is important that you test your alarm system regularly to ensure that it is operating properly and communicating with the monitoring station.
As with all electrical equipment, defects and malfunctions can occur and testing the system allows for timely detection of problems so that you can feel secure knowing your system will protect you if the need arises. Counterforce recommends that you test your system on a monthly basis.
Information regarding the steps to test your specific system can be found in the system User's Manual. Copies of User's Manuals for most systems can be reviewed or downloaded from our website on the User's Manuals page.
Your system may allow you to test and troubleshoot the functioning of each alarm zone without calling Counterforce. However, to verify that your system is communicating with the monitoring station, you should call Technical Support at 1-866-882-3872 to put your system "on test". Doing this will prevent an unintended dispatch call to authorities. This is very important: never trigger an actual alarm to test your system or our response to an alarm signal.
Our Technical Support Department will be happy to walk you through the test procedure for your system and can assist you if the test determines that there is a problem that needs correcting.
|
